Xtime Customer of Storage Made Easy

Xtime, Inc. is using Storage Made Easy‘s SaaS unified Cloud File Server Platform.

Xtime is a provider of web scheduling and CRM solutions for automotive service departments in North America, covering more than 4,800 dealerships.

"We ran an extensive trial prior to choosing Storage Made Easy," said David Richards, application specialist, Xtime. "We’ve been using the system for more than a year now while expanding our user base. We chose Storage Made Easy because we wanted a familiar, folder-based solution that would be easy for our people to use on their own. File versioning and folder security were also requirements, which SME provides. And although we didn’t know it when we first signed on, SME’s support has been truly outstanding. We made several requests for enhancements, which were implemented within days and exceeded our expectations."

The Storage Made Easy Cloud Service Broker provides a cloud file server to access public and private information stores that can be viewed and managed in an aggregated fashion. For example, an administrator can configure public folders, such as HR, marketing, or projects to be stored on Amazon S3 or other clouds while enabling users to add their own Google apps, Box, DropBox etc. accounts.

This can be complemented by adding access to files located within an in-house storage appliance. Users can see and manage all these files in an aggregated view from any Linux, Mac or Windows desktop or any iOS, Android, BlackBerry, or Windows phone mobile device.

The cloud file server administrator can control user access, permissions, and notifications across a range of clouds. They can use file event auditing, which logs any user access or file event using geolocation information or set global encryption keys for across clouds for security.

Business file sharing is also a key part of the system. Users can send links that they set to expire at a specific time. This can be combined with security options in which links shared cannot be opened without a password.

"Xtime is a tried and tested performer, with nearly 50 million appointments booked through its system, so we’re gratified that they chose us," said Jim Liddle, CEO, Storage Made Easy. "Our Cloud File Server is completely open, so Xtime can decide the best cloud combination for them, while we provide them with the controls to manage and monitor their information."