Synology Brings Product Replacement Service

Synology, Inc. implemented Synology Replacement
Service Europe (SRSE) for its XS and XS+ series NAS server, which expedites
the process of replacing defective products and optimizes system uptime.

"We
are doing our utmost to maximize server availability and protect users’
investments with premium services," said Mike Chen, MD of Synology UK.

In the event of server failures, a replacement product will be sent to the user
even before the defective item being returned to Synology. Additionally,
Synology will ship a replacement product as early as the next business day after
receiving users’ SRSE application.

SRSE is available in Austria, Belgium,
Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece,
Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Monaco, Netherlands,
Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden,
Switzerland, and UK.