KineticD Rescues ShofCorp From Data Loss

KineticD
(Acpana Business Systems, Inc.), in cloud backup and data recovery
services for SMBs, and ShofCorp, LLC, a
service bureau that supports owners and managers of assisted housing
properties, announced that KineticD’s KineticCloud Backup for PC restored the data of an application to ShofCorp’s company server, keeping the
company online and in business.

As a service bureau for Tenant Rental Assistance Certification System (TRACS),
ShofCorp transmits data to the U.S. Department of Housing and Urban Development
(HUD) TRACS system for its clients. Additionally, it is the only service bureau
that has a compliance website where customers can download and print the
critical documents required by HUD.

Since 1985, ShofCorp has been providing assistance that generates vouchers to
bill HUD on behalf of its clients.

Additionally, CEO, Frank Shofner has been
developing and perfecting ShofCorp’s proprietary software, HudMaster, for more
than five years. The company relies on this program to maintain more than 400
projects in 40 states, so when it was discovered that several key folders
within the program had been mistakenly deleted, Shofner looked to KineticD to
help them restore the data and get the business back online.

"We rely on HudMaster to process and
transmit data for our clients," said Shofner. "I was actually in the middle of a tech
support call with my vendor, when something went haywire. Suddenly the entire
source code folder of the app was gone. After recovering from the initial
shock, the good news was, thanks to the professional staff at the KineticD data
center, we were able to restore the missing folders and files very quickly. We
also use KineticD to back up our web servers as well."

Following this incident, Shofner took inventory of the other programs he relies
upon to maintain everyday BC and came to the conclusion that his Outlook data
was nearly as important as the missing HudMaster folders. He realized that he
had never tried restoring his Outlook files and the thought of losing these
critical files was unimaginable.

Shofner decided it was time to run a test restore of the company’s Outlook
files. He took this opportunity to upgrade his Outlook on a new PC and used
KineticCloud Backup to restore the important Outlook .pst file from
KineticD’s data center. Unbeknownst to him, KineticD’s Windows Certified Open
File Driver had been working in the background allowing him to backup Outlook
while it was open, providing him with restore and versioning of these critical
files.

"SMBs have enough to worry about and
protecting their data shouldn’t be one of them," said Jamie Brenzel,
CEO, KineticD. "Many SMBs, such as
ShofCorp, rely on Outlook and proprietary software to sustain their businesses.
We deliver Microsoft certified solutions that provide continuous data
protection even while these critical applications are in use."