New Data Recovery Techniques by Kroll Ontrack for Apple

Kroll Ontrack, Inc. announced new data recovery techniques to address logical failures, or OS failures, on personal Apple devices, including iPhones, iPads and iPod touches.

Equipped with recovery capabilities and a range of data recovery tools for both logical and physical failures, the company offers a data recovery service offering for Apple devices. With a diagnostic report that shows the quality of recoverable Apple device files, customers know exactly what will be returned to them prior to committing to the cost of the recovery.

Kroll Ontrack has developed specialized tools and the ability to recover data that is logically inaccessible on the Apple device’s permanent storage. Common logical failures leading to data loss are deleted files, corrupt software, misplaced passwords and OS upgrade issues.

According to CNBC’s All-American Economic Survey, over 50% of U.S. households own at least one Apple product, such as an iPad, iPhone or iPod touch. Consistent with the widespread adoption of Apple devices, are an increasing array of backup options – whether it be the cloud or backup software.

However, when individuals go to reach for their backup, it may not be up to date, accessible or good. As a result, Kroll Ontrack has seen a 350% increase in personal Apple device recovery requests in the past 12 months. The most requested data to be recovered from these devices are photos/videos and contacts followed by notes and text messages. In addition to the increase in personal device activity, the company has recovered over 1.1PB of data from Apple devices in the past 12 months, which is a 16% increase over the prior 12 months.

"Apple devices are well known for their ease of use, amazing high quality graphics, high tech innovation and transport mobility, and as a result, we see more critical data being stored on these devices and a greater sense of urgency to recover this data in the event of data loss," said Troy Hegr, technology manager, Kroll Ontrack. "Kroll Ontrack can successfully address any and all Apple data recovery situations, ensuring users have access to the data they want and need."