Doyenz Protects BBS Network Communications Systems

Doyenz Inc., provider of
cloud-based recovery services, announced that BBS Network Communications Systems, Ltd has reduced costs
while improving recovery times for its Business Continuity Service by deploying its
Doyenz powered ‘DataAngel’ service at QEB, a set of barristers chambers that specialises in all aspects of family law from its offices in the
Temple, London.

"We have offered our old DataAngel
Service for several years and have many clients across the South East,"
explains Gary Duckman, senior technical consultant for BBS, "We are continually evaluating ways to
improve the service and had been impressed with the solution from Doyenz in the
US. However, it was the opening of the Doyenz London datacentre last year that
prompted us to switch over as localised data storage is critical to many of our
customers."

With the new Doyenz powered service, DataAngel customers like QEB benefit from
both an onsite local backup of server images and data files with offsite backup
into the Doyenz rCloud. DataAngel can now restore virtual production server
environments in less than fifteen minutes by hosting virtualised images of the
local production server in a remote cloud. In the event of an outage,
Barristers and Clerks at QEB can gain immediate access to their complete server
environment, including data and critical case management applications through
the internet.

"In terms of cost, our customers
like QEB are typically paying roughly 17% less than our old service and the
cost per GB for offsite data has dropped by 55%," explains Duckman, "The more flexible licensing relationship we
have with Doyenz means that customers are just charged on a monthly basis for
what they use with only a twelve month minimum contract term to avoid expensive
long term lock-ins."

Although thankfully QEB has not had to invoke a real full site DR, according to senior clerk Ivor Treherne: "The
capability to test that our business continuity position is working as planned
is absolutely vital for us. With this service, we have done our best to ensure
that our staff can carry on working in the event of an IT outage and that all
our data remains safe, secure and accessible."

Like many chambers, QEB has an IT support requirement for backup and data
recovery. "DataAngel provides us
with a service to meet these core requirements without needing to allocate
internal IT resources to manage backup tapes or the archiving of electronic
files – from our prospective, it allows us to focus on our core roles and not
IT."

Based on the average salary for IT staff in London, the BBS DataAngel support
service equates to 2 days a month of costs but delivers a 24 hour-a-day
monitoring, helpdesk and DR response service, "At a time when many of our customers are looking to save on OPEX, our
move to Doyenz will help us to meet these demands with a solution that is both
technically better delivered at a lower cost," Duckman added.