Donna Williams VP Global Services and Support, Actifio

Actifio, Inc. announced that Donna Williams, a former Hewlett-Packard, IBM and FalconStor Software executive, has joined as vice president of global services and support.

 Most recently, Williams was vice president of global support and services for FalconStor Software. For six years prior, she established and governed support and services programs for Hewlett-Packard‘s business technology optimization (BTO) software suite as director of software support delivery in the United States, Canada and Latin America. Williams directed the software support and customer satisfaction of the organization, which had revenues of $600 million.

Williams has a bachelor’s degree in computer science from La Salle
University and a master’s degree from the University of Baltimore.

"Donna brings a wealth of knowledge and experience about leading world-class customer service and support organizations. We are excited for her to extend the same core values of our technology – value, efficiency and overall best-in-class customer experinces – to our support and services team," said Ash Ashutosh, CEO, Actifio.

"Actifio has already built the most customer-centric organization that I’ve seen in my career and the company’s mission to change the way data is managed, through virtualization and consumerization, is precisely what users have been asking for during the last five years," said Williams. "I am excited to be part of a world-class team that is committed to delivering world-class customer satisfaction and lead the customer service and support organization in delivering on this commitment."