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Exagrid Grew 30% From 2010 to 2011

4,000 systems now installed at 1,200 customers

ExaGrid Systems, Inc. achieved record Q4 2011 and full year 2011 sales results.

During the quarter, the company expanded its customer base to more than 4,000 systems installed at over 1,200 customers and gained significant new market share. ExaGrid grew over 30 percent from 2010 to 2011, marking its sixth consecutive year of year-over-year growth.

Key achievements in Q4 and throughout 2011
included the following:

Growing Global Customer Base and Market Share
ExaGrid grew its customer base to more than 1,200 customers. ExaGrid has the largest installed base of GRID-scalable disk backup appliances with data deduplication in mid-market and small enterprise companies, with more than 4,000 systems installed worldwide. 50 percent of ExaGrid’s customers have completely eliminated tape in their storage environments using ExaGrid appliances for both onsite and offsite disaster recovery.

Worldwide Channel Growth
In 2011, ExaGrid added more than 100 new reseller partners to its program, which expanded the base of ExaGrid partners to nearly 500 VARs worldwide. ExaGrid delivered 95 percent of the company’s business through channel partners and continued to scale its global channel sales model to meet business demands.

Industry Recognition and Leadership
ExaGrid earned a number of industry achievements in 2011, including the following:

  • Named to the Wall Street Journal‘s list of Top 50 Venture-Funded Companies. It was the only Massachusetts-based company to make the list, and the only company in all of New England named to the list.
  • ExaGrid’s EX13000E was rated ‘Best-in-Class’ in the 2011 DCIG Midrange Deduplication Appliance Buyer’s Guide, beating out 37 other deduplication solutions, including EMC Data Domain, for its scalability and product capabilities. Its appliances secured the three top ratings and seven of the top ten.
  • Named a Champion in the 2011 Info-Tech Disk Backup Vendor Landscape and rated as ‘exemplary’ for providing excellent value to customers, having a strong market presence and being an acknowledged industry trendsetter.
  • ExaGrid customer, Strategic Hotels & Resorts, won Best Deployment Scenario – Data Recovery in Info Security’s 2011 Best Deployment Awards.
  • Named One to Watc" by Storage Magazine at the annual Storage Awards in London.

Customer Support Recognition
ExaGrid received world-class Net Promoter Scores (NPS) from the 2011 Net Promoter Survey for its product and customer support-at a level comparable to Apple in consumer Net Promoter benchmarks. The majority of customers reported backup window reductions of 50 percent to more than 90 percent faster restore times and less IT time spent managing backups.

Product Enhancements
During Q4, ExaGrid added support for IBM Tivoli Storage Manager and achieved Ready for Tivoli certification from IBM. During the year, ExaGrid also added support for Veeam Software’s Backup and Replication. ExaGrid offers a capability for Veeam customers to instantly recover an entire VM, individual application objects and individual files from the same fully tested image-based backup. ExaGrid also added support for SQL Safe and RedGate for SQL backups. This adds to a list of supported backup applications from Symantec, HP, EMC, CommVault, CA, Quest, and others.

Technology
During the year, ExaGrid received the company’s fourth patent, US Patent # 7,925,623. This new patent covers architecture for a two-tiered backup storage system with a front-end landing space and back-end data deduplication repository.

Industry Partnerships
ExaGrid and Veeam Software announced their partnership to improve the recoverability of virtual machines (VMs), featuring a joint product integration that provides faster backups, more efficient data storage and retrieval, and Instant VM Recovery from the ExaGrid appliance. ExaGrid also launched a partnership with LaserVault to provide new integrated solutions that support the IBM iSeries/AS-400.

More than 270
Real-World Customer Success Stories and Video

First-hand experiences with ExaGrid are published on the company’s website, including case studies from Connecticut Transit, Dot Foods, Prestige Brands, Prudential Douglas Elliman, State University of New York, U.S. Probation Office, and Volkswagen Credit. These 270 testimonials represent more published customer endorsements and success stories than all competitors combined.

"With our record performance in Q4 and throughout the entire year, ExaGrid has now achieved our sixth consecutive year of growth," said Bill Andrews, president and CEO of ExaGrid Systems. "Throughout 2011, sales and deployments of ExaGrid’s award-winning disk-based backup with data deduplication systems increased significantly. Our best-in-class purpose-built backup appliance provides the best performance, scalability, price and customer support, and is a perfect solution to meet the needs of mid-market and small enterprise companies that require faster, more reliable backups and also don’t want their backup windows or backup system costs to explode as data grows. We’re excited about leveraging the strong business foundation we’ve built to continue our market share growth and product leadership in 2012."

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