M&N Insurance Replaces Tapes With DataFort Vaulting Plus

M&N Insurance Service Ltd, a London-based insurance brokerage, has signed a contract with MSP DataFort Ltd.,
for Vaulting Plus – a fixed price on-site and off-site server imaging
and data archival disaster recovery service – to ensure the company’s
millions of electronic files are secure.

 
M&N’s electronic filing system is reliant on the technology and its
availability, as all business-critical processes are digitised.
Therefore, M&N required a system that would instantly recover all of
its customer data in the event of a disaster and simultaneously ensure
ongoing compliance with Financial Services Authority (FSA) regulations.
 
M&N advises and arranges a range of insurance, including personal,
property, liabilities insurance and is also an independent financial
advisor, it has deployed entirely paperless internal processes in order
to improve efficiencies. Due to the sensitivity of customer data
collated and the nature of its work, M&N is also subject to regular
audits, predominantly to ensure compliance with FSA regulations
regarding the suitable storage and security of its clients’ information.
M&N therefore required a disaster recovery solution that would not
only provide the practical assurance of an off-site back-up, but that
could also satisfy FSA demands over customer data.
 
Before implementing DataFort’s Vaulting Plus solution, M&N was
backing up its digitised file storage with a traditional tape rotation
strategy, which proved to be an unnecessarily complex and wholly
unreliable process. Individuals were tasked with replacing the tapes
every day and storing them off site, though the data on them would
inevitably be at least 24 hours out of date and there was limited
confidence that any recovery of the data stored on the tapes would be
successful.
 
In contrast, the Vaulting Plus service offers more reliability than the
traditional tape backup and recovery methods, based upon on-site and
off-site server imaging replication and data archival. The service also
manages the immediate backup of the business’ emails, furthering its
recovery capabilities and adding an additional element of timeliness and
accuracy to M&N’s disaster recovery plans.  
 
Leonard Ormonde, Director of M&N Insurance Service Ltd, comments: "With
such a vast amount of data on our electronic filing system, and an
absolute reliance upon it, we wanted to be sure that should our server
fail, we would be able to be up and running within a day, with all of
our client data still intact. DataFort’s Vaulting Plus is a fixed price
service that offers us the  confidence of both on-site and off-site data
replication, and that reassures ourselves, customers and auditors alike
of the security and safety of our information storage."
 
Ormonde concludes: "DataFort was recommended to us by our outsourced
IT department. Having used DataFort extensively for backup services for
other clients previously, they were certain that the Vaulting Plus
system would suit our business needs. After a highly successful proof of
concept process, we are now able to take advantage of the very latest
technology, normally accessible only to those with enterprise-scale
budgets, and also receive a far more flexible and personalised customer
service – a crucial addition that gives DataFort a competitive edge."