CA ARCserve MSP 2.0 Licensing Program

CA
Technologies introduced version 2.0 of its Managed Service Provider (MSP) licensing program for CA ARCserve,
which adds subscription-based per TB pricing options to its existing
per-server model.

By licensing
CA ARCserve on a subscription basis per TB of data protected, MSPs can
offer customers pay-as-you-go data protection solutions that don’t require
upfront surcharges and that keep costs aligned with the customer’s
actual month-to-month needs.

At the same
time, the CA ARCserve MSP 2.0 licensing program gives MSPs the flexibility to
opt for per-server licensing in situations where it is more cost-efficient.

Because it
requires neither minimum orders nor minimum subscription periods, the MSP 2.0
licensing program also protects MSPs from the downside risks associated with
spikes in the market.

"MSPs win by performing tasks more
effectively and cost-efficiently than customers can do themselves,"
said Mike Crest, GM, Data Management at CA Technologies. "CA ARCserve solutions enable MSPs to provide
precise and reliable data protection-and our new MSP 2.0 licensing program
helps them do it more cost effectively."

The MSP 2.0
program features three other licensing enhancements specifically designed to
help MSPs optimize margins on a range of  data protection
services:

• desktop/laptop
  backup licensing for desktop and laptop protection services;
• a bundled license
  for combining disk-to-disk server protection with off-site replication in the
  MSP’s data center and Per-host licensing for disk-to-disk protection of Windows
  Server Advanced Virtual Edition.

CA ARCserve
r16, introduced in September, provides the functionality MSPs require to backup and restore their customers
data, including support for public and private cloud services such as Amazon Web
Services, Microsoft Windows Azure and Eucalyptus.

Integration with Nimsoft and Kaseya
In
conjunction CA Technologies announced integrations with management tools from two
vendors who are used by MSPs: Nimsoft and Kaseya.

The new
integrations streamline management operations for MSPs by forwarding alerts and
events from ARCserve tools to an MSP’s main management console. These events
and alerts include the completion or failure of backups, low disk space on a
destination drive, excessive utilization of resources such as CPU and network
bandwidth by backup or recovery processes, and the inability to access a
targeted virtual machine or hypervisor instance.

CA ARCserve
already works with other third-party remote management and monitoring tools from vendors that include N-able Technologies, LabTech Software and Level Platforms.

"To create an attractively priced mix of
services that best fit market demand, MSPs need to be able to build individual
portfolios of well-integrated management tools," said Crest. "By making CA ARCserve an open platform, CA
Technologies is empowering MSPs to incorporate best-in-class data protection
into their well-integrated, highly individualized toolkits."

"Over the past couple of years we’ve
seen a significant change in our business from product and solution selling to
service-based contracts, such as our Managed Services for Backup offering where
we provide customers a complete outsourced service for protecting and
recovering their data," said David Anderson, director Basic Business
Systems Ltd, an IT solutions providers in the UK Midlands.
"The dedicated CA ARCserve MSP
Licensing Program did exactly what we needed and enabled us to win business by
enabling us to competitively price and simplify the entire process of backup
software deployment. Version 2.0 of this program-with the unique option of
pricing either per-server or per-TB-will give us even greater profitability and
the ability to more closely match ever-changing customer needs."

"In crafting its new MSP 2.0 licensing
program, CA Technologies has again demonstrated a keen understanding of the MSP
business model and a clear willingness to work with us in pursuing the huge
market opportunity for cloud services," said Viktor Tadijanovic,
technology director and founding member of the Abacus Group LLC, a New
York-based firm that helps alternative investment managers deploy and
manage hosted IT solutions. "The
pricing model is especially attractive to us, as it better enables us to offer
our clients the cost-elasticity that is central to the cloud value proposition."

"By eliminating the need to buy licenses up
front, removing minimum term or capacity requirements, and consolidating the
most popular SKUs, the CA ARCserve MSP licensing program enables us to pay only
for what we use and with minimal risk or complexity-which is especially
important given how much our customers’ virtualized IT environments can change
and how intensely competitive the service provider market has become,"
said Pascal Luyckx, datacenter manager at Cheops technology nv, a Belgium-based
provider of systems integration and managed services. "With this new program, we can more
aggressively price and market high-value managed services that leverage proven
best-in-class data protection solutions from CA Technologies."

"The updated CA ARCserve MSP licensing
program advances the significant technical innovation and flexible hybrid data
protection in CA ARCserve r16 by enabling service-oriented companies to
safeguard their data centers and provide data protection services with minimum
risk," said David Simpson, commercial director for Softcat Limited, UK provider of software licensing, hardware, security and related IT services.
"Being able to choose per-instance
or data capacity licensing as needed, MSPs can leverage the most cost-efficient
pricing model to accelerate profits and align with customer objectives."