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Spectra Logic Launches Life Price Protection Plan

For guaranteed service and support of tape libraries

Spectra Logic Corporation announced its Spectra Service pricing guarantee, which ensures that list pricing of
its T-Series tape library service contract rates will never increase above the
rate of inflation.

Spectra Service PriceLock eliminates future service
pricing surprises and allows customers to plan budgets more effectively, as
support and service pricing remains predictable for the entire life of the
product.

"Customers typically keep tape libraries in
production for seven to 15 years; however, many vendors increase support costs
substantially after a product has been in use a mere three years,
"
said Kyle Knack, director, infrastructure systems for National Geographic.
"It is unusual to see an archiving
provider offer such a commitment to its customers, and further solidifies our
decision to choose Spectra Logic as our storage provider more than four years
ago.
"

All new and
currently installed United States based T-Series tape library customers,
including the Spectra T50e and  T120, the Spectra T-Series Mid-Range T200, T380 and T680, and the
enterprise T950 and T-Finity,  are eligible for the new pricing commitment
from Spectra Logic. The company is currently developing similar
plans for other regions.

In addition to the long duration of product
use, as technologies advance users consistently make technology upgrades to
take advantage of faster drives, higher capacity media and new network
interface upgrades,
" said Molly Rector, Spectra Logic’s chief
marketing officer. "Spectra Logic’s
new PriceLock support pricing guarantee ensures a customer’s storage investment
can be accurately budgeted and safeguarded throughout the  life of the
tape library.
"

Every
Spectra Service and Support package is covered under the program, including
Next Business Day, Next Business Day Onsite, Same Business Day Onsite and
Four-Hour Onsite packages. Spectra Logic is locking the MSRP price today at its
current rates, which have been fixed since 2008, as part of the new price
protection program.

"Spectra Logic’s new PriceLock guarantee
offers a significant advantage to users because it enables long-term budget
planning and eliminates future surprises on service pricing, which is typically
subject to annual increases in the IT world,
" said Jeff Byrne, senior
analyst for the Taneja Group. "This
level of commitment lets customers trust that their Spectra tape libraries and
service pricing will both be reliable for the long haul.
"

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