Trinet Chooses Symantec

Symantec Corp. announced
that TriNet Group, Inc., a provider of human resources
services to start-ups and small businesses, uses a combination of Symantec
security, backup, archiving and eDiscovery software solutions as components
of its governance, risk and compliance (GRC) policy and to facilitate its
migration to virtual servers.

As a result, the company has
reduced the time and money IT and legal must spend on information security and
management, and complying with laws and regulations governing the security and
privacy of confidential information.

TriNet combines a suite of SaaS-based HR services, with strategic consulting with HR professionals for
more than 5,000 businesses nationwide. The company specializes in managing
benefits, payroll and human resources, allowing its clients to focus on their
core business priorities.

"Due to the
nuances and complexities of employment law, we work in one of the most
highly-regulated industries in the country," said Bryan Hallas,
Director of IT Infrastructure, TriNet. "We manage extremely confidential information, such as social security
numbers and benefits records, and Symantec has proven to be an invaluable
partner in helping our employees to perform their jobs without being
interrupted by IT roadblocks such as being unable to find specific records,
failed backups or being inundated by spam."

Preventing Data Loss, Blocking Spam
TriNet implemented Symantec Data Loss Prevention (DLP) to
prevent employees from accidentally transmitting confidential information via
email or downloading it to a portable storage device such as a USB thumb drive.
Symantec Endpoint Protection secures endpoints such as employees’ laptops and
desktop computers against the constant threat of external malware authors
attempting to steal information.

TriNet also uses Symantec Brightmail Messaging Gateway to
keep spam and phishing emails out of employees’ inboxes and reduce the threat
of someone inadvertently clicking on a link that leads to a malicious website.
TriNet receives more than 118,000 emails over a 24-hour period, and Brightmail
blocks about 92 percent of those messages.

"Once you
actually start looking at what’s leaving your network, I think most companies
would be just shocked," added Michael Belloise, TriNet’s Information
Security Manager. "DLP is a very
strong component of our business, and tying that into the process of how we
respond to client inquiries or transmit large volumes of data to regulatory
agencies, or to prevent some kind of unnecessary disclosure of information, be
it theft, breach, is very helpful."

Faster, More Complete Backups and eDiscovery Searches
Because TriNet is often involved in legal cases for its
clients, it is regularly required to produce specific records as part of an
eDiscovery request. Pulling backup disks or tapes and searching for records
became a time consuming and expensive task for IT and legal personnel, so
TriNet implemented Symantec Enterprise Vault archiving software. Emails are
automatically indexed and placed in a searchable repository, eliminating the
need for employees to save emails in individual PST files. Older emails are
moved off the Exchange server and onto cheaper storage options, and
technologies such as deduplication and compression prevent multiple copies of
one email from being stored and backed up. As a result, TriNet has reduced the
amount of storage disk space it requires by 50 percent and has deferred having
to spend money on new storage hardware. Enterprise Vault has also
streamlined the eDiscovery process.

"We receive an
average of two eDiscovery requests each week, and every search involves the IT
department; the process was laborious," said Hallas. "Legal would give us some parameters, and we
would then spend hours searching and retrieving emails, dumping them into a PST
file, and sending to legal for review. Once we implement the Enterprise Vault
Discovery Accelerator add-on module, the time it will take to complete an
eDiscovery request will be a quarter of what it used to be, and the Enterprise
Vault Discovery Accelerator will enable the legal team to conduct and complete
those searches with minimal help from IT."

TriNet relies on Symantec NetBackup to backup data across
its entire IT environment, which includes a mix of production systems running
on Unix and Linux and internal infrastructure based on the Microsoft Windows
platform. TriNet has also migrated its servers to a virtual environment,
relying on NetBackup to backup data stored on its virtual servers running on
VMware vSphere 4.1. Additionally, the NetBackup agent for Enterprise Vault
streamlines the process of moving older, archived records to the backup system.