Arkeia Delivers Multi-Tenant Cloud Storage Solution For Hosting Providers

At the HostingCon conference in San Diego, Arkeia Software, Inc. announced availability of a multi-tenant cloud storage solution that for hosting providers.

Arkeia also offers special pricing that adapts to the pricing models that hosting providers offer to their customers. Replication of backup sets to the cloud eliminates the complexity and delays of transporting tapes by truck, and allows hosting providers to offer RTOs.

Backups and Restores
Arkeia Network Backup gives hosting providers and MSPs several options for protecting their customers’ data, both in the cloud and in customer offices. At a customer site a preferred solution is to deploy a backup server-either software or appliance-on the customer’s LAN. A LAN-deployed backup server minimizes the backup window length by giving the customer LAN-speed backup and restores. Backing up directly to the cloud is rarely satisfactory because slow WAN connections lengthen backup windows and can make data recovery a multi-day process.

Cloud Management
Key for the hosting provider is minimizing the cost and complexity of managing cloud storage. With Arkeia’s multi-tenant cloud storage, a hosting provider can deploy a single Arkeia server to manage replicated backup sets for hundreds of SMB customers. Each customer is assigned a separate, password protected, account that is the destination of replicated backup sets. Backup sets can be encrypted before daily replication from the customer’s LAN to the cloud for safekeeping.

To reduce administrative overhead, hosting providers can allow customers to initiate their own data recovery, whether from the cloud or from the LAN-deployed backup server. Both the hosting provider and the customer can track backups using Arkeia’s web user interface.

Alternative to Shipping Tapes Offsite
"TAIX deploys Arkeia backup appliances on our customers’ LANs. We use daily replication of incremental backups as a cost-effective alternative to off-site tape storage," explains Stephane Brotons, technical director of service provider TAIX outside Paris. "For most SMBs, backup volumes permit rapid replication to our network operations center for safekeeping. Data recovery is instant because files can be restored from the backup set maintained on the customer’s LAN-deployed backup server. For disaster recovery, when the customer’s backup server is unavailable due to theft, customer error, or natural disaster, we deliver disks by express courier."

Arkeia provides eight models of all-in-one backup appliances, as well as virtual appliances and software backup servers for deployment on customer hardware. Hosting providers typically deploy Arkeia software, rather than appliances, in their network operations centers.

Pricing and Availability
Arkeia’s Replication Server delivers multi-tenant cloud storage in Arkeia Network Backup v9.0. The multi-tenant Replication Server, an optional feature of Arkeia Network Backup, is priced at $1,500.