Pattie A. Clay Regional Medical Center With AppAssure Replay 4

AppAssure Software, Inc. announced
that Pattie A. Clay Regional Medical Center, an
acute care facility with 650 employees serving Richmond, VA., Madison, and the
surrounding counties, replaced Symantec Backup Exec with AppAssure’s Replay 4
backup and recovery software to protect business critical applications, while
reducing the span of server failure data loss and down time from 36 hours to
just minutes.

"We were using Backup Exec," says Rocky
Russell, Senior Network Engineer at Pattie
A. Clay
Regional Medical
Center, "and we were
only able to do incremental backups each evening which were taking up to eight
hours to complete. This meant that if something went wrong, we’d lose a full
day’s work, plus hours to get back up and running."

As Russell notes, he and his team found that the
Center had more and more network traffic, in conjunction with longer and longer
backups. "We have a couple of absolutely critical servers that I worried
about," he says. "One is Exchange – if we lost this, it would be
horrible. All the business communication is through email. Then we have our
folder redirection server. If this failed, there would not only be the
possibility of a loss of a full day’s work, but also an additional 12 hours to
recover. On our SQL servers we’ve got the McKesson suite that has materials
management, financials, operating room suite documentation, supplies, our
intranet, and our document management servers with patient documentation and
billing records. If we experienced a total loss of one of the critical servers,
we’d be easily looking at a loss of 24 hours of data with up to 12 hours to
recover."

To assure the continuity and continuous data
protection of Pattie
A. Clay
Medical Center’s
business operations, states Russell, they needed a software foundation that was
robust, easy to use, and application-aware. "With Replay 4, we’re now able
to support the IT needs of the hospital employees confidently now," he
says. "The center’s business infrastructure is so important, because
basically, you can’t take care of patients if you can’t run the business. With
Replay, we feel far more comfortable about disaster recovery for the servers. The
idea of a total server hardware failure is no longer a nightmare. We also feel
that the ability to recover single files and even single email messages from
any point in time is hugely significant."

As Rocky Russell says, he and his team are now sleeping
better at night with Replay 4’s advanced backup and disaster recovery software.
"The ease of backup and the disaster recovery ability were the main
selling points," summed up Russell. "This is just the right thing to
do for our critical servers. It’s great that we’re saving money, but that’s a
bonus."