Autotask in Online Backup and Recovery

Autotask Corporation, provider of hosted IT business management software, and Intronis, Inc., have teamed up to offer the IT channel a seamless integrated solution to support and manage their end-clients’ IT infrastructure.

The integration allows partners to use the Autotask platform to more easily manage and resolve Intronis alerts and notifications while streamlining and automating managed services providers’ online backup business.

Features of the Autotask-Intronis integration include:

• Quick and simple set-up
• Lonitoring of backup and recovery processes
• Automatic creation of service tickets from Intronis notifications
• Detailed ticket and billing logs
• Automatic billing and subscription adjustments by contract types and service bundles
• Integrated client invoices and reporting

"Autotask is committed to helping IT and managed services providers run their businesses more efficiently and more profitably," said Len DiCostanzo, Autotask senior vice-president of business development. "Building deep integrations with best-in-class solutions like Intronis makes it easier for users to manage and deliver a broader range of services, and increases their value to their end customers."

Kent Plunkett, Intronis CEO, states: "The Intronis team is thrilled about the deep integration with Autotask as a channel partner, because Intronis fully believes this will provide our partners even more success in their businesses by optimizing key backup processes."