Kodak Working With Avere

Global customers of Avere Systems, Inc now have the option to receive on-site
coverage for scale-out network-attached storage (NAS) from Eastman Kodak
Company Service and Support.

The recent agreement between Kodak and Avere
Systems provides customers of the storage solutions developer with a new
service that offers four-hour response times on a 24×7 basis for hardware
replacements.

"The
variety of business scenarios that puts pressure on our customers’storage
systems requires a service delivery mechanism that is highly efficient and
agile," said Jeff Butler, Director of Customer Operations at Avere.
"Leveraging Kodak’s worldwide network of service professionals enables Avere
Systems to deploy a response team within hours to keep our customers’ critical
processes up and running."

Kodak
Service and Support will supply on-site support for Avere Systems’FXT Series scale-out NAS appliances. This current line of storage products is
developed on the platform of its A-3 Architecture, which builds upon its proven
demand-driven storage solutions. These tiered file systems organize data across
RAM, SSD, SAS and SATA tiers to effectively provide a 5:1 reduction in disks,
power and rack space.

"Kodak’s
expansive service model enables our professionals to meet customers’needs
throughout a variety of industries," said Kathy Clas, Director, KODAK
Service and Support, Kodak’s Business Solutions and Services Group. "Our
experience with multi-vendor storage enabled us to develop a service model that
aligned with Avere Systems on-site maintenance needs for customers in the
media and entertainment, energy and life sciences industries."