City of Pasadena Uses CommVault Simpana

The
development of effective end-to-end information governance strategies is an challenge for many organizations in both the private and public sector, amid ever-increasing legal and regulatory requirements. The hurdles
extend beyond simply complying with requirements to protect and retain
mission-critical information. As new legislation puts eDiscovery regulations in
step with federal rules around what electronic data is considered a public
record, equally important is the need for IT, legal and records management
staff to access archived information quickly, efficiently and at low cost.

As many city and state governments face budget cuts that can
hamper their ability to meet information governance and eDiscovery needs, the
City of Pasadena is lowering the cost, complexity and risk associated with
searching and retrieving emails and files with CommVault Simpana
software.  As a result, the city, best
known as the host of the Tournament of Roses Parade and Rose Bowl football
game, may soon become widely recognized for its ability to quickly and cost-effectively
fulfill regulatory and legislative information requests.

• The City of Pasadena is using
  CommVault Simpana software to simplify
  and reduce the cost of discovering information from a rapidly expanding pool of
  public records, emails, contracts and other digital information.
• Simpana software
  is helping the city expedite multiple eDiscovery requests each month by
  empowering its legal and records management teams to search, sort, select and
  retrieve emails and files in-house instead of relying on costly outsourcing
  arrangements. According to the city, searches that used to take several days,
  now take just minutes with Simpana software.
• With Simpana
  software’s single pane-of-glass approach, the city streamlines administration
  and accelerates large-volume discovery searches with easy, secure legal
  holds.  In turn, this practice enables
  the city to mitigate the risk of omitting key data, while driving additional
  operational efficiencies and cost savings.
• With Simpana
  software’s integrated capabilities for archiving, enterprise search, backup and
  recovery, the city will be able to ensure that all its information
  stakeholders, including IT, legal, HR, records managers and compliance
  officers, can fulfill all requests associated with the Freedom of Information
  Act, HIPAA, the Brown Act, Sarbanes-Oxley, California Public Records Act,
  Bagley-Keene Open Meeting Act, the Homeland Security Act (HSA) of 2002, and
  Worker’s Compensation and Sunshine Laws.

Data Protection, Records Management
and Legal Discovery
Blossom:

• According to the
  City of Pasadena,
  CommVault’s integrated functionality, overall product stability and simplified
  management reduce the administration needed previously to operate
  and support multiple backup solutions.
• By better
  leveraging existing infrastructure, the City of Pasadena expects to achieve cost
  savings in disk storage. The city also projects additional eDiscovery cost
  savings as a result of reduced administrative overhead by enabling non-IT staff
  to search and retrieve electronically stored information when responding to
  legal discovery actions.
• The City of Pasadena is also relying
  on Simpana software to protect crucial data generated by 200 line-of-business
  applications that support 2,300 employees across 16 departments. A 9-person IT team oversees 300 servers, half
  of which are virtualized using VMware vSphere 4.1. A four-person staff supports physical and
  virtual server backup and recovery of a predominantly Microsoft environment
  featuring Windows, Exchange, SQL and SharePoint.

Robert Monzon, records manager, City Clerk Department,
Records and Mail Division, City of Pasadena, said: "As part of
our information governance objectives, we keep all the city’s public records in
a system where they can be accessed efficiently and at the lowest possible
cost. CommVault plays an important role
in this effort as Simpana software is a considered a ‘trusted system’ according
to the State Government Code 34090 for records management."

Nathan Boyd, IT enterprise computing manager, City of Pasadena, said:" With
Simpana software, data protection is becoming more important as we provide
information stakeholders with services we couldn’t deliver previously. Now we can manage data from inception to
destruction with complete integrity, which is helping us make information
lifecycle management a reality for the City of Pasadena. Simpana
software has a far-reaching impact on City of Pasadena in terms of operational, cost and
compliance benefits. We’ll continue to
look for ways to broaden the product’s reach throughout our environment."

Donald Saltarelli, senior information systems engineer, City
of Pasadena, said:
"We’re
extremely pleased with how well Simpana software meets our compliance, records
management and eDiscovery requirements.
By empowering our legal department to do their own searches, we’re
lifting weight off the shoulders of the IT staff as compliance and eDiscovery
tasks can be laborious and time-consuming."

Casey Burke, senior account manager, Nth Generation, said: "In working with the City of Pasadena, it became obvious that we could
meet the different needs of various groups with one platform CommVault Simpana
software. Only CommVault’s modern data
and information management capabilities reach across the full spectrum to
ensure complete data protection, robust records management and streamlined
legal discovery".