Kodak Service Provider for Nordisk Systems

Eastman Kodak Company has been selected as the service provider for Nordisk Systems, Inc.‘s global customer offerings, with a focus on the U.S. and Canada.  

Kodak Service and Support will now provide call center and onsite support to customers using Nordisk’s enterprise-level storage applications-specifically, the NorStor NS2000 Storage Solution, which runs Nexenta’s industry leading NexentaStor Storage Foundation Software. The NorStor NS2000 Solution, powered by NexentaStor Software is a ZFS-based unified storage appliance that helps break through the cost barrier and complexity associated with legacy shared storage solutions to support server and desktop virtualization.

"The agreement enables Nordisk customers in mid-sized organizations to supplement their enterprise clustered storage systems with Kodak’s exceptional service and support," said Terence McClelland, Senior VP, Nordisk Systems. "Small-to-medium-sized businesses continue to evaluate strategic, cost-effective ways to implement long-term storage solutions, which enable the migration from physical servers to virtual servers. Kodak’s professional services team offers an added value to the Nordisk and Nexenta Solution-helping customers implement enterprise-class storage on industry standard hardware that delivers on the promise of ending vendor lock-in associated with legacy storage solutions. This allows Nordisk customers to have greater predictability around long term infrastructure investment needs."

The NorStor NS2000 Series includes storage units that provide data management – including unlimited snapshots, in-line deduplication, asynchronous and synchronous replication, unlimited file size, and thin provisioning for block and file level protocols to support virtualized environments.

"With the Kodak service offering, Nexenta and Nordisk are bringing true world class enterprise support for the NorStor NS2000 powered by NexentaStor Solution," said Evan Powell, CEO of Nexenta Systems. "Our customers worldwide can rely on trained service professionals ready to address any issues with the total solution and minimize their business risk."

According to a 2010 study by Forrester Research, improving disaster recovery and business continuity is the top spending priority for small-to-medium sized businesses and the number two priority for enterprises. As businesses consider options for long-term data archival and retrieval, many will use virtualized storage units, for the easy access and monitoring of information. Professional, 24/7 services can help to supplement customers’ use of the products and address their business needs for data management.

"Kodak’s global footprint, service infrastructure and service-parts supply chain competencies leverage robust training and issue escalation to support customers that range from large enterprises to small-business operations," said Kathy Clas, Director of Multi Vendor Services, Kodak Service and Support. "Data integrity, security and protection are top of mind for all businesses looking for long-term growth opportunities. Storage providers, like Nordisk, receive a range of professional service consultant expertise with KODAK Service and Support and can provide their customers a team that consistently supports their critical business resources."

Kodak Service and Support is made up of more than 3,000 professionals in 120 countries. It is a multi-vendor integrated services provider, delivering consulting, installation, maintenance and support services for commercial printing, graphic communications, document imaging, data storage and retail industries.