1,000 Firms Join Ontrack Data Recovery Partner Program

Kroll Ontrack, Inc. announced the Ontrack Data Recovery Partner Program, offering industry providers of IT equipment and services training and informational materials to enhance their ability to service their customer’s data loss situations. More than 1,000 partners were named Ontrack Data Recovery certified since the program was introduced to the community in December 2010.

"Our experts found partner organizations were not always equipped with the proper steps to effectively manage a customer’s data loss situation," said Ken Gibson, Ontrack Data Recovery partnership channel manager, Kroll Ontrack. "This new certification program aims to remedy this by providing partners with a proven data recovery methodology, helping them to improve the quality of services they provide and stay aware of the latest technological developments."

The simple certification process consists of a series of online training courses, available for free as podcasts, to qualified as well as existing partners who include information technology (IT) providers, resellers and consultants. To become certified, the partner must register and complete at minimum four of the following five courses:

• The Basics of Data Recovery – How data recovery offers value to customers.
• How to Present and Sell Data Recovery as a Service – Properly communicating the importance of your data recovery services.
• Data Recovery in Virtual Environments – How data loss occurs in virtual environments.
• Data Management Solutions for Microsoft Exchange and SharePoint Recovery – How Ontrack PowerControls software can help recover, search, restore and migrate data from a Microsoft Exchange or Microsoft Office SharePoint server.
• Secure & Reliable Data Destruction – Understanding the essentials of IT security.

Upon completion of the program, newly certified organizations receive access to the Kroll Ontrack Partner Resource Center as well as a package featuring a certificate of completion and point-of-sale collateral. Certified partners will also obtain special monthly promotions and additional benefits including discounts on Ontrack Eraser software and certain recoveries.

"Becoming a data recovery certified partner with Kroll Ontrack has allowed us to substantially expand our portfolio of products and services," said Roger Jermyn, owner of Plug-n-Play PC. "Kroll Ontrack collects the damaged hard drives and provides the customer with a transparent fixed price offer including a list of all recoverable files within a few days. Critical for our partnership with Kroll Ontrack is this excellent data recovery service, now complemented with the right level of training for our organization. We have partnered with other recovery services in the past and none of them have had the success and support levels we get with Kroll Ontrack. We strongly believe this certification will improve the quality of data recovery services we can provide to our customers."