CitiStorage Utilizes Backup My Info!

Backup My Info!, Inc. (BUMI), provider of managed online backup and recovery solutions for small to mid-sized businesses, announced that CitiStorage LLC, a document and records storage company, continues to utilize BUMI for its off-site backup and disaster recovery needs. Headquartered in Brooklyn, NY, CitiStorage provides its clients with records management solutions.

Prior to BUMI, CitiStorage relied on a tape system to backup its own data. However, when a major server failed at the company and they needed to retrieve critical data, CitiStorage discovered that its tape system was not consistently producing viable backups. With more than four million boxes tracked, and 20 million barcoded files, this could have been a disaster for a company whose database changes every minute.

"This near crisis proved to us that we needed redundancy in our own data retention system, and we needed a more secure way of backing up our mission-critical information," said Louis Weiner, President of CitiStorage. "We selected Backup My Info! to safeguard our business critical information. It is essential for us to know exactly what records we have and where all files are – at all times."

Within weeks of selecting BUMI, the company was backing up all of CitiStorage’s critical business data from six servers – including application software, records management data, accounting data, email, and everyday business files. Mr. Weiner feels secure knowing that BUMI is watching the backup process each day. His team receives a daily email verifying the backup status and a phone call anytime a backup did not run correctly. They also receive a monthly update to confirm that the right data is being backed up.

"After deciding to implement a new backup service, most of the companies we spoke with only sold software solutions, leaving us on our own to manage the entire process," said Mr. Weiner. "But BUMI impressed us from the beginning and made us feel extremely comfortable with their secure online backup process. They also made us feel like we were their only client, and that is the type of customer service that you rarely see these days."

"For an organization such as CitiStorage – which manages so much data that changes on a daily basis – it is essential to have a backup process that is actively monitored," said Jennifer Walzer, CEO at Backup My Info!, Inc. "Because CitiStorage had been through a disaster recovery situation in the past, we wanted to make sure they felt 100 percent safe, secure and confident with our service. We understand that restoring data is critical to every business, and we want our customers to know they are our number one priority."