Voyager HospiceCare Says Bon Voyage to Complicated Backup Systems

Unitrends announced the progress Voyager HospiceCare, Inc. made toward adopting a backup solution to fully encompass the company’s needs.

Resulting in the decision to purchase Unitrends’ backup appliance, the company has improved its efficiency to change the direction of its 52 offices. Voyager HospiceCare, located in seven states across the U.S., manages hospice and home health care for the people of its communities.

“The cost efficiency of the unit itself, not only in the initial cost of it, but ongoing cost as far as my labor time, has been a valuable change for Voyager,” said system administrator Mark Hutchinson, Voyager HospiceCare. "In addition to lowered long-term costs, Hutchinson says the speed of setup, quick backup processes and the short time it takes to recover files has also improved the company’s productivity."

“We are pleased to see our customers are as confident in our products as we are,” said David McCraw, director of support services, Unitrends. “From the highest quality backup appliances to superior support, we strive for every customer to receive our best services.”

And superior support is just what Voyager received from Unitrends customer support team. “The Unitrends support team has been outstanding with answering questions, helping resolve issues or just giving me insight and understanding about the product,” Hutchinson said. “Having them there to assist me has been invaluable.”

To view the video of Voyager HospiceCare’ story