Consonus Expands IT Consulting for Symantec

Consonus Technologies, Inc. announced an expansion of the company’s IT Consulting and Professional Services offerings in support of its partnership with software provider Symantec. A platinum-level Symantec partner, Consonus IT consulting and professional services encompass a wide range of Symantec technologies including Enterprise Vault, NetBackup, PureDisk, Storage Foundation, Clustering, and Data Loss Protection.

Named Symantec’s 2008 Partner of the Year, Consonus has demonstrated expertise in the assessment, design, management, and support of strategic technology solutions for Symantec products as well as a wide array of other IT infrastructure including security, HP Blade servers, NetApp, Hitachi, and VMWare. Consonus is a distinguished member of the few select Symantec partners able to offer first-tier support. 95% of all Symantec support requests are resolved by Consonus Customer Care without escalation to Symantec.

Over the last five years, demand for Consonus’ Symantec product and related IT consulting and professional services has exploded. In addition to its unparalleled expertise in all of the IT infrastructure the company sells and supports, Consonus customers depend on its Enterprise Vault and NetBackup expertise to enable a holistic approach to data protection strategy and solutions to achieve the optimal mix of capital and operating costs, timing, risk, resources, and complexity.

Consonus consultants and Customer Care engineers offer over 14 years’ average industry experience, and more than 7 years’ tenure as well as certification by Symantec, HP, NetApp, Oracle, and others. With more than 60 ITIL certified associates – several holding Business Continuity Planning certifications from the Disaster Recovery Institute International (DRII) – Consonus is distinguished by its ability to serve as a single-source point of accountability for leading technology solutions from all of the leading IT infrastructure vendors.

"As a long-time Symantec partner, we are committed to deliver quality Symantec service offerings and augmenting them with a wide-ranging, truly vendor-agnostic approach," said Michael Overton, Consonus director of IT Consulting. "Professional services are a key component of our comprehensive portfolio of IT solutions, ranging from disaster recovery to virtualization and data protection. We are committed to serving our clients as the ‘one-stop’ resource for expert consulting, services, and 24x7x365 support."