Ontrack Data Recovery for Apple Systems

Kroll Ontrack announced
improvements to its data recovery capabilities for Apple Macintosh
systems, addressing the surge in usage of Apple systems, services,
applications and devices, including the iPad, iPhone and iPod. Through
its Ontrack
Data Recovery services, Kroll Ontrack’s proprietary Recovery
Positioning SystemT feature adds a higher level of precision to the data
recovery process, resulting in faster service and a higher quality data
recovery.

Following a hard drive failure or physical damage to the media, the
quality of a data recovery can diminish as deterioration occurs and time
is spent recovering files from unimportant areas of the drive. Using
its Recovery Positioning System process, Kroll Ontrack is able to
prioritize the recovery strategy according to the most critical needs of
the customer and locate specific information on used areas of the drive
as well as critical file types.

“The decision a corporation or user makes post data loss impacts the
integrity of a drive recovery. Kroll Ontrack’s research and development
advancements and cleanroom technology allows Ontrack Data Recovery
engineers to read the drive and image files better and faster, despite
any damage that may still be occurring,” said Todd Johnson, vice
president of Ontrack Data Recovery operations, Kroll Ontrack. “This,
coupled with our ability to target the critical files and provide a
comprehensive evaluation and detailed file report of which files can be
recovered, is invaluable to the customer experience.”

“Essentially, the first attempt is the best chance to achieve the
highest quality recovery possible following a hard drive crash. With our
Recovery Positioning System process, we have the ability to get to the
critical files more quickly, which improves the quality and turnaround
time of the recovery,” added Jim Reinert, vice president of product
development, Kroll Ontrack. “Apple customers with Mac operating
systems not only benefit from our extensive data recovery experience,
but our dedicated research and development, which are second to none.”

Ontrack Data Recovery engineers report that requests for Mac-specific
data recoveries have doubled over the last three years, growing 117
percent from 2006 to 2009. As Apple’s market share continues to grow,
Kroll Ontrack remains committed to its investment in data recovery
solutions for Apple customers with Mac systems, servers, applications,
files and operating systems, as well as iPad, iPod and iPhone devices.
Specifically, Kroll Ontrack is equipped with data recovery technology
for MacMail and Microsoft Entourage e-mail as well as data recovery
capabilities for Apple Xsan 2 clustered file system for Mac OS X.