Cloud-Based PC Backup From AT&T for PC

Small businesses will be able to work remotely and flexibly with no
worries about losing business-critical documents, thanks to AT&T Tech Support
360 Backup and Go – an online data backup service to be optimized
for mobile devices. The new cloud-based service enables small businesses
to virtually take their hard drives and servers on the road; users can
collaborate and share documents on the go by accessing and viewing those
documents on any Web-connected PC or mobile device.

In addition to providing easy and secure remote access to files, Backup
and Go lets users print and fax documents, add comments or share with
others by simply sending a Web link. And, because employees of small
businesses often choose their own devices, the service runs on more than
800 mobile devices, including Blackberry devices and smartphones
from other manufacturers.

For as little as $7 a month, Backup and Go offers unlimited backup and
storage of PC data with remote access from any location via
Web-connected computer or mobile devices. There’s also a Backup and Go
Premium service for $10 a month that offers data archiving and further
enhances productivity with a  full range of collaboration features.  

With the premium service, users can:

• Create project teams and online project workspaces for
  collaboration
• Create guest accounts that can access authorized project work
  spaces
• E-mail files directly from online storage. to colleagues,
  customers or partners
• Print stored documents from any computer
• Maintain older versions of files with version control up to 6
  months

Backup and Go is available nationwide to any small business with a high
speed Internet connection. All data accessed and backed up is stored in
highly secure offsite data centers. With the premium service, older
versions of files are stored for up to six months.

According to AMI-Partners, a market research firm, the U.S. market for
small business online storage/backup is expected to more than double
from $138 million to $295 million from 2009 to 2013, while the smart
phone device and data services market will more than double from $2.5
billion to more than $5 billion during the same time-frame.

"For small businesses, data backup is increasingly becoming critical,
though not all realize that until an unfortunate event occurs,"
said Deepinder Sahni, Senior VP, AMI-Partners. "Meanwhile,
collaboration is very much top-of-mind and an immediate need for small
businesses as they look to make decisions quickly and while on the move.
A combination of collaborative, mobile tools and back-up/storage, such
as packaged by AT&T, would hold strong utility for growing small
businesses."

"Our new Backup and Go service extends the popular Tech Support 360
portfolio by combining piece of mind around business data and increased
mobility productivity," said Ebrahim Keshavarz, vice president of
Small Business Product Management. "Our Backup and Go offering is
unique in that provide business-level back-up, combined with PC and
mobile device access, enabling customers to continue to run their
business while away from the office … all at an extremely affordable
price."

Initially launched in September 2008, Tech Support 360 is a computer
helpdesk that provides live, remote online computer support,
installation assistance and PC performance tuneup 24 hours a day, seven
days a week, using experienced IT-certified, U.S.-based professionals.