New Zealand Public Service Depends on Mimosa

Mimosa Systems announced that the New Zealand Public Service Association (PSA), the largest union in New Zealand, has achieved success locating hard-to-find emails and restoring accidently deleted emails, contacts and calendar information by using Mimosa NearPoint.

The PSA, which represents 58,000 members, is managed by a highly mobile staff who generate a phenomenal amount of email using Outlook on Exchange 2007. Before using NearPoint, the users were challenged to find old emails, and could not restore deleted contact information and calendar appointments.

The PSA’s choice of NearPoint to solve its email management issues has proven to be a winner. NearPoint – which has been running successfully with zero user or performance issues – allows staff members to restore and find email and other Outlook information easily and quickly. End-users locate their archived emails via NearPoint’s self-service retrieval feature, which is the key element in enabling NearPoint to find and restore email, contact and calendar information without straining Exchange or IT resources.

"My users just love the Mimosa product," said Richard Finlay, IS project manager, PSA. "They find it very effective and easy-to-use. At the same time, introducing NearPoint has reduced the workload on the IS staff by nearly 20 percent, which allows us to focus on the critical path of our next project."

"PSA’s experience with Mimosa’s integrated archive captures the essence of simple, easy-to-use search, browse functionality that allows their staff to manage large volumes of archived email," said Scott Whitney, vice president product management of Mimosa Systems. "The PSA is the perfect example of a company that is managing email growth while relying on NearPoint to decrease storage costs, simplify data recovery, and facilitate end-user access."

The Mimosa NearPoint archiving solution
has delivered  value to the PSA in many ways, including:

• Next-generation architecture: Mimosa NearPoint’s unique architecture does not require journaling or any agents on either the Exchange Server or user desktops. This ensures that there is no impact on production Exchange Server performance.
• Storage management and PST archiving: Using NearPoint, administrators define policies that allow mailboxes on Exchange Servers to be extended to the NearPoint server using parameters such as message size, age, and mailbox quota. For managing offline email contained in PST files, the NearPoint PST Archiving Option crawls and uploads PST files to the NearPoint archive, where they are centrally managed and searched for email discovery. PST files can be automatically deleted after they are uploaded to the archive or remain as files managed by NearPoint.
• Mailbox storage management: With NearPoint, the PSA has significantly reduced storage requirements on the Exchange Server.
• Self-service search of archived data: the PSA employees have seamless self-service access to their archived data, enabling them to find potentially lost or deleted messages and files without IT assistance.