Partnership Between Riverbed and Digital Hands

Riverbed Technology and Digital Hands, a managed service provider specializing in remote management and monitoring services for technology infrastructure, announced a strategic partnership that will provide enterprise customers with robust managed services designed to optimize the performance and manage the life-cycle of the Riverbed Steelhead appliances, from pre-installation planning and implementation to tuning and proactive management.

Only Riverbed offers a complete WDS solution that accelerates applications and data for remote offices, data centers and mobile workers across wide area networks (WANs), accelerating access to applications and data up to 100 times faster. The speed delivered by Riverbed WDS solutions allows organizations to be more nimble, flexible, and competitive by enabling IT consolidation without sacrificing user performance, allowing higher productivity for remote offices, eliminating end user frustration caused by slow applications, dramatically shortening backup and replication times, reducing traffic on WANs, and even enabling mobile workers to be more productive.

Digital Hands’ comprehensive managed services enhance the adoption of Riverbed WDS technology through rapid deployment and ongoing monitoring and management. Resource-constrained IT staffs can depend on Digital Hands to configure, deploy, and maintain the technology in a shorter period of time and with less costs than hiring additional staff. Enterprises that routinely outsource non-core functions or organizations with the need for temporary staff augmentation will benefit from flexible 24/7 managed services options.

"Unlike its competitors, Riverbed is exclusively focused on the acceleration of data and applications, results are easily demonstrated, and the ‘wow factor’ is evident during the first consultation with our customers. It has been a long time since we have seen a technology that has this magnitude of impact in such little time. We recognized that our customers could benefit from the increased end user productivity, decreased bandwidth consumption, and physical infrastructure consolidation that Riverbed enables," said Charlotte Baker, chief executive officer of Digital Hands.

"Digital Hands has a proven track record in managed services and we are delighted that they have developed specialized offerings unique to Riverbed. Digital Hands excels at managing enterprise networks as they become increasingly complex to support localized and global employees," said Randy Schirman, vice president of service provider sales, Riverbed. "Enterprises can outsource the entire deployment, monitoring and management, and resulting infrastructure consolidation projects to Digital Hands when the availability of in-house resources is limited or there is a need for the comprehensive 24/7 coverage of Digital Hands managed services."