Tek-Tools Enhanced its SRM Profiler Suite

Tek-Tools Software, Inc., a provider of IT resource management software solutions, announced the latest version of its Profiler Suite with enhancements to continue to support customer requirements for managing virtualized and physical IT assets – servers, storage, backup and applications – from a single console.

Virtualization provides almost immediate improvements in resource utilization and flexibility. However, it also impacts the way in which every component of the IT infrastructure, including servers, storage, backups, and applications, must be managed. Over time, organizations find that the derived benefits of virtualization are offset by the complexity of managing a virtualized environment.

In these rapidly-changing IT environments, point solutions and spreadsheets are not an effective way to monitor servers, storage, backups and applications. Such manual management processes are fraught with opportunity for errors, putting organizations at risk of poor application performance, increased downtime and data loss. Point solutions simply cannot provide a comprehensive view of the entire infrastructure.

“The never-ending challenge to every IT organization is to support business applications with infrastructure that ensures little to no down time,” said Bob Laliberte, Enterprise Strategy Group Analyst. “In order to maximize this kind of infrastructure, understanding the interconnection and interdependencies of all of these components is critical.”

The Profiler Suite delivers actionable insight through pre-defined and customized reports to help organizations optimize capacity utilization, performance, and availability of all four IT infrastructure components – servers, storage, backup and applications – from a single console. The Profiler Suite monitors the IT infrastructure for real-time identification and resolution of problems and serves up historical views of performance and capacity information to enable more accurate forecasting. This latest version set for release this month further evolves the solution to support organizations challenged to manage virtualized IT infrastructures.

It includes:

• Enhanced end-to-end data path mapping capabilities for VMware and Windows: Profiler maps the physical and logical storage to the guest operating system, applications, and VMware environment for comprehensive views of virtualized and physical infrastructure.
• New Profiler for VTL module supports FalconStor and its derivatives from IBM, EMC and Sun: Profiler provides critical data points for virtual and physical tape libraries and drives, as well as an inventory to track tapes and hardware.
• Enhanced backup reporting: Profiler prevents recurring failures from going unnoticed, which can put an organization at risk of losing critical data.  Profiler’s Backup Dashboard provides an at-a-glance eight-day status of backup activity, eliminating the laborious task of hand-compiling data from individual backup systems involved in identifying recurring failures.
• Enhanced media reporting: Profiler provides a quick point-in-time snapshot displaying the state of all media in the environment.

Tek-Tools has a long history of providing visibility into physical IT infrastructure – servers, storage, backup and applications – and earlier this year added a new module, Profiler for VMware, to deliver visibility into both physical and virtual IT assets from the same console. Profiler for VMware became generally available in February. By the close of the first quarter, virtualization reporting represented 40 percent of all licenses sold to new and existing Tek-Tools customers indicating that the market for virtualization management solutions is ripe.

“We continue to enhance our solution set to keep pace with the requirements of the changing infrastructure so that our customers can take advantage of virtualization technologies and the like that maximize IT resources without the added burden of management complexity,” said Gustavo Sosa, product manager, Tek-Tools. “Profiler’s ability to manage the physical and virtual IT infrastructure from a single console affords our customers the power to manage this more complex environment in even less time, freeing them to react faster and proactively plan with maximum accuracy.”