Six European Telcos Purchase EMC/SenSage Call Direct Records Solution
To allow them to quickly respond to criminal activities
This is a Press Release edited by StorageNewsletter.com on April 19, 2008 at 3:41 pmEMC Corporation and SenSage, Inc., in event data warehousing solutions, reported that six Europe-based telecommunications companies have recently purchased their combined solution for tracking and reporting call detail records (CDRs) as mandated by the 2006 EU Data Retention Directive.
The Directive requires all European telecommunication and Internet service providers to retain all CDRs confidentially and securely for a period of up to two years and to be able to retrieve them “without undue delay.” Under Phase 2 of the directive, which becomes effective on March 15, 2009, these companies will also need to retain and report on various IP records, including VoIP and e-mails. This additional requirement is expected to generate six to eight times the volume of stored records as Phase 1.
“Data Retention remains one of the most important trends for IT investment in EMEA,” said Riccardo Di Blasio, EMC Telecommunications, Media & Entertainment sales manager for Europe, the Middle East and Africa. “We’re anticipating significant investments in this area from global companies as well as from local and smaller operators.”
The foundation of the combined EMC-SenSage solution is EMC Centera, the world’s leading content-addressed storage (CAS) system. EMC Centera prevents records from being altered or deleted, and SenSage’s Event Data Warehouse (EDW) solution is based on a patented columnar database that provides unrivaled data insertion rates, data compression and search performance.
The combined technologies allow European telcos and Internet service providers to reduce the cost of managing communication records that comply with the Directive. They also enable law enforcement agencies to quickly access historical phone and Internet records to pinpoint and prosecute terrorist activity and other serious crimes.
“The traditional use of data warehouse and relational database technologies for storing this event data requires an expense and effort that can be as much as an order of magnitude greater than that of the cost-effective solution provided by EMC and SenSage,” said Philip Howard, research director at the research consultancy firm Bloor Research. “As requirements emerge to store audit trails of other types of events, the need to select the best single solution available becomes evident and mandatory.”
Agòra, an Italian consulting and solutions company, recently completed an implementation in Italy of the EMC-SenSage event data system. “The combination integrated by Agòra provides our customers with the most economical and functional solution to meet the Directive’s CDR retention requirements,” said Mauro Bonfanti, CEO of Agòra.
The EMC-SenSage solution was first tested in a 100 billion CDR proof-of-concept trial last fall at the EMC Solutions Centre in Cork, Ireland. The test demonstrated a scenario in which the owner of a specific phone number and 90 days of his calling activity (calls in/calls out) were identified within the 100 billion CDR records in under 7 minutes.
Charlie McAlister, director of EMEA, SenSage, added, “In addition to completely satisfying the EU mandate requirements for CDR and IP retention, the combined EMC-SenSage solution is influencing what law-makers worldwide might demand of future compliance measures.”
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