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Data Robotics Extends Support to 14 European Countries

Through a partnership with German firm IsoTech-Service

Data Robotics, the makers of Drobo, announced it has expanded
its support
operations to 14 countries in Europe through a partnership
with
IsoTech-Service GmbH & Co KG (ITS.) A direct result
of customer and partner
demand, this expansion validates the company’s commitment
to providing a
truly unique storage experience for every user — regardless
of geographic
location or language.

"This announcement shows that we care about our customers’
data and partner
with some of the most successful companies in the industry
to support
them,
" said Geoff Barrall, CEO and co-founder of Data Robotics.
"The
industry recognition that Drobo has received since launching
has created an
overwhelming amount of global interest — and has generated
a user base
that is growing rapidly by the day. We are doing everything
we can to keep
pace with demand while continuing to achieve the highest
levels of customer
satisfaction attainable.
"

In addition to the United States and Canada, Drobo and DroboShare
customers
can now receive localized support in Austria, Belgium, Finland,
France,
Germany, Ireland, Italy, Netherlands, Norway, Poland, Spain,
Sweden,
Switzerland, and the United Kingdom. ITS’ extensive capabilities
include
support in 19 languages, in-country support phone numbers,
and in-country
mailing addresses for advance product exchange and depot
repair.

"ITS covers 28 countries, meaning Data Robotics can easily
expand support
operations as demand and distribution numbers increase,
"
said Thomas
Blasius, President of ITS. "This partnership will fuel Data
Robotics’
international expansion with the newfound ability to leverage
an
increasingly large network of distributors, value-added
resellers and
partners.
"

International support is offered to all customers under
a 2-Year Limited
Warranty.


Data Robotics

IsoTech-Service GmbH & Co KG

 

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