And One More Acquisition for EMC: Infra
A provider of web architected solution to automate IT service management processes
This is a Press Release edited by StorageNewsletter.com on March 11, 2008 at 3:06 pmEMC Corporation has acquired privately-held Infra Corporation Pty
Limited — a provider of IT Service Management (ITSM)
software. This acquisition further solidifies EMC’s "Closed Loop
Service Orchestration" strategy, designed to automate data center
operations and return visibility and control to IT management. The
acquisition is not expected to have a material impact on revenues or
EPS for 2008.
Infra provides a Web-based, ITIL (IT Infrastructure
Library)-verified solution that automates IT Service Management
processes in enterprise organizations. Infra’s service desk, with its
ability to manage the full lifecycle of IT services, complements EMC’s
automated discovery, rich analytics, native dependency mapping and
model-based approach — better enabling customers to manage service
delivery end-to-end."With the introduction of virtualization and
web-based technologies, our customers are looking for a dynamic IT
service environment that can keep pace with this rapid rate of change
and growing complexity," said Chris Gahagan, EMC’s Senior Vice
President, Resource Management Software. "The combination of Infra’s
service management and EMC’s existing infrastructure management
capabilities delivers practical and innovative solutions for today’s IT
service delivery challenges."Infra’s infraEnterprise is a 100 percent Web-based
solution for automating IT Service Management processes on a local or
global scale across the enterprise. The infraEnterprise solution
includes a Service Desk with Incident, Problem, Change, Configuration,
Release, Service Level and Availability Management processes, all of
which have been verified to an enhanced level of ITIL compatibility by
Pink Elephant(TM). All processes are fully integrated into the single
infraEnterprise service management solution, ensuring seamless workflow
between processes."Today’s business CIO’s are increasingly required to
justify technology expenditures by demonstrating benefits to the
overall business rather than just keeping up with the latest
technology. Since 1991, infraEnterprise has built a growing reputation
as a market leading solution that provides this necessary visibility
into core business services," said Andy Wade, Managing Director of
Infra. "Our acquisition by EMC makes perfect sense, as it allows us to
take this vision one step further — providing the financial and
technology resources of a proven leader in information management to
further cement our market leadership."Infra will report into EMC’s Resource Management
Software business unit, providing IT Service Management solutions that
allow customers to automate their data center operations. The
infraEnterprise team will continue to be led by Andy Wade, who will
report directly to Chris Gahagan.