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Incentra and CommVault Renew SaaS Agreement for Three Years

For the last five years, Incentra has been using CommVault's Galaxy data protection software

CommVault and Incentra Solutions, Inc. announced an extension to their existing managed services
agreement. For the last five years, Incentra has been using CommVault’s
award-winning Galaxy Data Protection software as the foundation for
their Software-as-a-Service (SaaS) offering.
Since first making CommVault Data Protection software available in
September of 2002 as part of a complete SaaS solution, the two
companies have seen broad adoption as approximately 1,400 worldwide
customers across multiple industries have leveraged the managed service
to solve IT challenges such as branch office data protection, remote
backup and disaster recovery.

To ensure the continued delivery of best-in-class
services, the two companies have signed a new three-year agreement for
the use of CommVault software. This agreement builds on their existing
track record of success and will provide Incentra customers value-added
data protection services as part of the SaaS offering, based on
CommVault’s Simpana software.

According to Lauren Whitehouse, analyst, Enterprise
Strategy Group, "Data protection delivered through a SaaS model is a
booming market and carries with it an enormous potential for reducing
IT infrastructure and personnel costs. Due to explosive data growth,
data protection has become increasingly more time-consuming,
error-prone and costly, leading IT decision-makers to examine
outsourced solutions. The combined enabling technology from CommVault
and infrastructure and service delivery from Incentra delivers a highly
differentiated solution.
"

"With
the right resources, expertise and budget, protecting and securing
business data is less of a challenge; the problem is that most
mid-sized businesses don’t have that capability
," said Shawn O’Grady,
president and chief operating officer of Incentra. "Over the five years
of our relationship with CommVault, we have validated that our SaaS
protection applications are economically a better option when delivered
by an experienced provider like Incentra. By using CommVault software
to protect our customers’ data, we’re making it easier and less
expensive for small to mid-sized businesses to have the levels of
protection, reliability and availability they need for their business
data.
"

Recent industry analyst research confirms that more
and more companies continue to evaluate SaaS to defer capital outlays
and infrastructure costs. Gartner predicts that by 2011, the worldwide
SaaS market will grow to over $19 billion.

"Announcing that Incentra has renewed with CommVault
and has managed well over 1,000 customers over the last five years is
testament to CommVault and Incentra’s ability to deliver high-value
SaaS data protection applications
," said David West, CommVault’s vice
president of marketing and business development. "While there have been
overtures into this market space by other vendors, none of them bring
the level of experience and customer satisfaction that CommVault and
Incentra have fostered in building this impressive client roster.
"

Using the CommVault-Incentra SaaS delivery model, customers get the same features offered by traditional data protection software
— including disaster recovery, encryption, SLA guarantees and storage
reporting — without incurring the extra burden of running their own
servers, operating a network to connect branch offices and hiring a
large IT staff. By leveraging CommVault’s Data Protection software and
the Incentra GridWorks operations system, Incentra provides businesses
the ability to move the infrastructure, or at least the portion that
deals with backup and restoration, offsite to achieve the appropriate
level of business continuity for their operations. Backups are
performed automatically and continuously either locally or over the
Internet, and data is moved off-site to a remote and secure data
center, without manual IT intervention by the customer.

Incentra customer Luxembourg-based COLT, provides
data, voice and managed services to businesses, governments and
telecommunications carriers throughout Europe. Like other service
providers looking for data protection software, COLT faced two choices.
"We could choose a traditional backup application or opt for the newer
SaaS model and have our business-critical data managed outside of our
premises, thereby alleviating many of the headaches and administrative
costs associated with managing the protection of our IT infrastructure
and its maintenance,
" stated Jean-Philippe Sohier, product marketing
director, COLT Managed Services. "The decision was to choose the most
robust partner with competitive solutions for our customers. A solid
provider in the market, Incentra offered us unbeatable service levels,
low cost of ownership and the reliability of a high-end protection
solution based on CommVault products.
"

 


Incentra
Solutions, Inc.

CommVault


COLT Telecom Group S.A.

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