ICOS Deployes CommVault Simpana

A core responsibility for the company’s IT
department is preserving emails, files and backup tapes to ensure
compliance with various industry regulations, including FDA,
Sarbanes-Oxley and new amendments to the U.S. Federal Rules of Civil
Procedures (FRCP). ICOS also adheres to Good Manufacturing Practice
& Quality Service Regulations (GxP), a set of legal requirements
for quality assurance, control principles and standards for drug
manufacturing. According to ICOS, their existing IBM Tivoli Storage
Manager (TSM) platform was complicated, difficult to administer and
didn’t support integrated archiving and migration capabilities. As a
result, ICOS outsourced all legal discoveries. The discoveries cost
hundreds of thousands of dollars and often took months to complete.

In an effort to replace its existing TSM solution
with a simpler yet more robust data protection platform, ICOS evaluated
all the major software products based on a set of criteria, including a
centralized console for all data protection functions, ease of
configuration and daily use with its tape library, message-level
recovery for Exchange, policy-driven backup and restore procedures, as
well as integrated archiving and migration. A review of the
alternatives led ICOS to decide that CommVault’s Simpana 7.0 software
best fit its data protection, compliance and discovery requirements.

CommVault’s Simpana 7.0 software enables ICOS to
leverage a singular approach to data protection, Exchange archive and
data migration. According to Rob Rees, senior systems architect for
ICOS, the ability to use a single, centralized console for managing
daily backups, restores, email archives and data migrations is welcomed
relief. "CommVault has completely alleviated the pain of backup and
recovery while enabling us to make significant strides in meeting
compliance and discovery demands," he says. "Doing all this from a
unified console is the key to our success. It makes so much sense and
saves so much time in training and daily management."

With CommVault technology, backup administration is
now automated, requiring less than 10 minutes each day versus the three
hours ICOS previously needed with TSM. Restores are nearly
instantaneous and with the added benefit of granular recoveries.
Archiving brings the ability to manage and retain important company
assets such as emails and files across repositories such as email
servers, collaboration servers, and file servers. It also provides
management of not only archived data, but online file system and backup
data as well. CommVault Content Indexing allows rich content search
across all data from all managed sources including emails and
attachments from archives and backup copies.

As a result, ICOS now handles its own e-discovery
requests instead of relying on expensive outsourcing solutions. "We can
easily accommodate any e-discovery requests," adds Rees. "We simply get
a set of search terms from our lawyers, plug them in for the search and
get the results. It’s so easy and fast compared to what we had to do
previously—not to mention the hundreds of thousands of dollars saved by
doing it ourselves."

CommVault’s self-service search and legal discovery
lets ICOS’ legal staff conduct its own searches across online, backup
and archive data copies. Additionally, enhanced data migration
functionality has lowered the time and effort of performing email and
network file clean-ups. Previously, it took the company
approximately16-to-20 hours to configure a network clean-up and nearly
six hours to set up an email migration. With CommVault software, it now
takes 10 minutes to start email and network file migration jobs.

CommVault

ICOS Biologics