CommVault Formalizes Data Protection Program for Managed Service Providers

As the popularity of SaaS continues to grow, CommVault formalized a program for partners offering or planning to offer
managed data protection services to small and mid-sized businesses
(SMB). The program builds on CommVault’s proven ability to meet the
needs of managed service providers, and creates opportunities for new
partners interested in delivering these services using CommVault
Simpana software as part of a SaaS solution. With increasing emphasis
on data storage requirements and regulatory pressures facing many SMBs,
CommVault’s managed services program offers service provider partners
the ability to license market-leading enterprise software
and, in turn, create affordable, reliable online backup services
tailored to their customers’ disaster recovery, high availability and
compliance needs.

"Over the last five years, we’ve seen increased
traction in the managed services arena with those partners currently
delivering backup service capabilities using CommVault technology as
the engine," said David West, CommVault’s vice president of marketing
and business development. "Formalizing this program allows us to focus
on our core competency of developing innovative software while working
with partners to package and distribute it to the SMB market. Optimized
with hundreds of features specifically to meet the needs of providers
looking to offer data protection services, our software for managed
service partners is secure, scalable, cost effective and easy to use."

To meet the specialized needs of service providers,
CommVault Simpana software offers key reporting, security, performance
and speed-to-implementation benefits, including:

• – Bandwidth throttling tailored to smaller network connections;
• – Resumptive
  backups and operational windows to enable backups to be stopped and
  restarted from the point of interruption (for a priority restore) or
  network connectivity loss;
• – Selective views so clients can log in via the web and see status on only their jobs and view only their data; and
• – Image level backup for larger file systems.

Push agent installs, selective pruning, flexible
alerts, encryption, compression and many more features were driven or
enhanced specifically with service providers’ needs in mind.
Additionally, unlike other software offerings, the scalability of
CommVault’s single platform architecture makes it possible for service
providers to deliver data protection services and also seamlessly
expand into other areas of data management including replication and
archiving, all without having to modify their existing infrastructures
to support multiple products, increasing customers, or capacity growth.

SaaS deployments have moved beyond supporting online
functions such as CRM, communications, web analytics and e-services and
now extend to information and data protection management. According to
IDC predictions, SaaS will represent approximately 30 percent of the
software market by 2007² and Gartner predicts it to top more than $19 billion by year-end 2011.
Much of this growth is due to the fact that SMBs have needs that are
analogous to larger organizations but don’t have the resources or level
of IT expertise of an enterprise. With a SaaS strategy for data
protection, customers pay monthly for the services they need without
having to purchase anything up front.

"As confidence levels increase, companies have
really advanced in their maturity with respect to leveraging the
Internet. So it’s not surprising that IT managers are favoring SaaS
solutions that store mission-critical data off-site," said Lauren
Whitehouse, an analyst with Enterprise Strategy Group. "Now, with so
many service providers actively selling the same type of SaaS products,
innovation and competitive differentiation are critical. CommVault has
been able to set itself apart with its unique, single platform and
unified management console approach. CommVault Simpana software makes
it easy for companies looking to implement a cost-effective, reliable
data protection solution and simply add archiving or replication
capabilities later as they need them."

For DBSi, a leading regional provider of high
availability disaster recovery and secure managed hosting and data
center services, CommVault helps DBSi offer customers SaaS data
protection that is innovative, flexible and easy to use. "DBSi’s
managed hosting and disaster recovery customers seek a proven turnkey
solution for core functions such as backup and recovery. CommVault has
allowed us to quickly provision these service offerings, enabling us to
focus on exactly what the client requires, when they require it," said
Christopher Black, director of service delivery for DBSi. "By
leveraging CommVault’s technology we have been able to significantly
reduce total cost of management and deliver a new level of service to
our customers."

CommVault