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Crutchfield Prefers CommVault Rather than EMC and Symantec

CommVault announced that Crutchfield Corp., the
nation’s first integrated marketer of consumer electronics products,
has slashed the time it takes to do full backups and restores by
switching to CommVault software from Symantec. Crutchfield has deployed
CommVault Galaxy Data Protection, one of several modules that comprise
the CommVault Simpana software suite, to streamline backups and
restores of vital data while also providing tight integration with
Microsoft applications to deliver heightened data protection.

As one of the most respected authorities on car and
home entertainment products, Crutchfield consistently earns industry
accolades for the quality, design and usefulness of its award-winning
catalog, call center and popular e-commerce website. Technology has
played a major role at Crutchfield since the company launched the first
vendor-authorized audio/video Internet shopping destination. Today, a
14-person IT infrastructure team oversees 120 Microsoft servers running
Windows 2003, SQL Server 2005, Exchange 2003 and SharePoint Portal
Server 2007. The company also supports a growing storage environment
comprising EMC SANs and 8 terabytes of storage that continues to
increase by approximately 15 percent each year.

After a storage growth spurt overtaxed the company’s
existing backup and recovery foundation, Crutchfield decided to deploy
best-of-class disk-to-disk-to-tape hardware and more robust data
protection software. The evaluation of competing software alternatives
coincided with a deployment of Microsoft SharePoint, which added
item-level recovery of SharePoint files to its top selection criteria.
As one of the first vendors to support this level of granular backup
and recovery for SharePoint, CommVault was selected over Symantec
Veritas NetBackup and EMC Networker, both of which would have required
Crutchfield to rebuild an entire SharePoint system offline from tape
for restores. In contrast, CommVault’s first SharePoint recovery took
less than an hour.

According to Steve Weiskircher, vice president of
information technology for Crutchfield, CommVault’s seamless SharePoint
support has expedited upgrades to newer releases, optimized overall
data management and reduced administrative overhead substantially.
"CommVault is our corporate standard for backup and recovery," he says.
"It gives us great peace of mind knowing they are in lock-step with
Microsoft while continuing to keep pace with the latest technology
advancements to give Crutchfield unprecedented levels of data
protection.
"

Crutchfield has taken advantage of CommVault’s
multi-streaming capability to reduce backup times from 48 hours to
about five hours, enabling the IT team to incorporate less-critical
data and still achieve significant reductions in daily backups. Major
improvements on restores also were achieved as the time to recover data
shrank from several hours to about 30 minutes. In addition to
SharePoint, item-level recovery of Exchange files provides fast
restores of full mailboxes, individual items and extended Outlook
information, such as contacts, calendars and tasks.

Crutchfield also leverages CommVault’s on-the-fly
tape encryption to ensure complete compliance with Payment Card
Industry (PCI) regulations while its "set it and forget it" operation
and system-state backup feature have virtually eliminated
administrative overhead. As a result, the company has freed resources
to focus on more strategic technology initiatives, including a recently
completed SharePoint 2007 upgrade as well as a planned migration to
Exchange 2007.

CommVault’s proven Microsoft prowess extends to SQL
Server, which Crutchfield is considering as part of a singular approach
to data management. Additionally, Crutchfield is reviewing the
technology advances of CommVault’s latest Simpana software suite,
especially its enterprise-wide search and discovery feature for
strengthening compliance, auditing and archival capabilities.

 
CommVault

Crutchfield Corporation

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