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LaCie Increases Warranty to Three Years

LaCie today unveiled its new warranty strategy that will increase
standard coverage to three years for its high-end Solution products,
plus the introduction of a new on-site advance replacement option that
will swap items without having to first send back. LaCie’s Solution
products are defined by their capabilities for specific applications
such as high-performance audio and video editing, RAID and networked
attached storage (NAS). These products also include the d2 Quadra, the
2big Family, the Rugged Triple Interface and all monitors. LaCie’s
Professional Consumer (Prosumer) products now have a standard warranty
of two years and include most other LaCie storage products.

LaCie’s new warranty program is effective immediately. For
Solution models that come standard with three-year warranties, the
optional advance replacement warranty is available for purchase up to
30 days after receipt of product.

“To provide more service to our loyal customers, LaCie is pleased to
offer extended warranties and on-site advanced replacement for our
Solution products,” says Pierre Van Der Elst, LaCie Deputy General
Manager. “LaCie has worked hard to deliver products that our customers
can feel confident using. By extending the warranty, and adding an
optional full replacement plan, our goal is to meet customers’ high
expectations by assuring product quality for extended periods while
providing options for those not wanting to send items back and wait for
repairs.”

LaCie

Comments

Note that Seagate Technology has extended its warranties to five years for its hard disk drives.

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