ECHOplatform Release 15 of Intronis

Simplifying IT service delivery and management for its channel partners, Intronis, Inc. announced the release 15 of its ECHOplatform.

Designed to deliver an experience, and inspired by partner feedback,
the platform enhancements include:

• A crisp, completely new and intuitive dashboard that’s easy to read and manage. The dashboard enables channel partners to further streamline administrative tasks and accelerate issue resolution by capturing the health of the entire ECHOplatform portfolio in a single interface. New filtering options deliver the most critical data at a glance, and save those options for future use every time you log in to the portal.

• A newly launched automated Executive Summary report generator. The reporting tool complements the ECHOplatform dashboard and makes it easier for channel partners to demonstrate the value of their services and better discuss opportunities to improve the overall effectiveness of their client’s data protection strategy.

“We love the sharpness and refresh speed of the new Intronis ECHOplatform dashboard,” said Intronis channel partner Andrew Harper, owner, Gaeltek, LLC. “As an MSP, Gaeltek offers a broad service mix to a growing client base, so every minute we save through simplified operations is like money in the bank for us. With the new Intronis dashboard, we can drill down from a top-level overview to a detailed client view withins. That saves time and helps us deliver a better customer experience.”

The ECHOplatform 15 is available to channel partners and is being rolled out in phases to existing Intronis partners over the next 45 days.

“Making it easier and more profitable for our channel partners to deliver a comprehensive data protection strategy to small and midsize businesses is what Intronis does best,” said Chris Crellin, vice president, product management, Intronis. “We’re specialists, and by keeping our focus on technology and partner enablement we are able to optimize, refine, and refresh our cloud-based data protection solution to meet and anticipate the needs of our partners and their customers.”

“Intronis understands that the little things – such as the visuals and stats on the dashboard or the customization of a report – can make a big difference to a service technician, as well as a company decision maker,” said Todd Rader, CEO, Avancent Consulting Corporation. “The new look and functionality within the Intronis ECHOplatform is awesome and gives us greater flexibility and real-time accountability when it comes to managing the service and reporting back to clients.”