MSP Server@Work Selects Zetta.net

MSP Server@Work, LLC, has chosen Zetta.net (Zetta, Inc.) to deliver five 9s cloud backup rate and 100% restore rate, meeting the demands of its internal clients and customers.

Hurricane Rita prompts Server@Work to move from tape-based backup to a cloud solution that would provide far more rigorous backup and reliable DR for its parent company, the Broussard Group, and its internal users scattered across four states and its external customers, ranging from a small wealth management firm and healthcare facilities to a company with over 3,000 employees.

“We needed a backup partner that was enterprise-focused-not a service used by a parent backing up family pictures or students backing up their music,” says Micheal Goodwin, technology director, Server@Work. “All the things Zetta.net does are streamlined towards delivering enterprise business requirements.“

Given the disparity of its customer base, Server@Work needed a backup solution that was not only easy to deploy and manage, but could also scale to meet the more sophisticated backup & recovery requirements of its larger-company clientele with features that included:

• WAN optimized technologies: Healthcare facilities run 24 x 7 and cannot tolerate downtime to transfer large backup files. Zetta.net’s transfer speed of up 5TB in 24 hours provides the efficiency its clients demand.
• Appliance-free architecture: Server@Work did not want to maintain backup appliances in its two data centers and worry about an appliance being another point of failure.
• Security and reliability: With Zetta.net’s encryption employed both in flight and at rest in SSAE-audited data centers, along with other security measures addressed industry compliance requirements such as HIPAA for Server@Work’s clients.
  

Since the Zetta.net backup solution has gone live, the company has been able to offer customers a 99.9999% backup success rate and a 100% restore success rate while saving its staff at least a half hour a day now that it no longer has to tend to backup-related maintenance.

Case study