Technical Support Services Provider Trusource Labs Scales Selecting Maxta

Maxta Inc. announced that technical support services provider Trusource Labs LLC has selected Maxta MxSP software to deliver the scalability, flexibility and cost-of-ownership benefits required to keep pace with its expanding business.

Named by the Austin Business Journal in 2016 as the fastest-growing large company in Central Texas, Trusource Labs specializes in support services for the IoT and provides help desk services to companies using Apple products. With a CAGR of 226% during its first three years of operation, the company outgrew its initial IT infrastructure, requiring the IT team to find a solution to scale the infrastructure without adding excess cost or complexity.

“SAN solutions start at $50,000 to $60,000, and if you run out of space, you have to upgrade all the drives or buy another,” said Larry Chapman, IT manager, Trusource Labs. “And you need a storage engineer to manage all the LUNs. You also have to have the personnel and a pretty big hardware investment. That’s not really scalable.”

Concerned with the additional maintenance, operational expenses and complexity of SAN solutions, Chapman looked at hyper-converged infrastructure (HCI) appliances as a potential solution. However, he found the appliances all required specific hardware or would lock him into using a proprietary platform, which didn’t provide the needed flexibility.

Working with a local VAR, Chapman was introduced to Maxta and its hardware-independent MxSP hyper-convergence software. After recognizing the benefits of the Maxta approach, it was a very easy decision to choose MxSP software.

“We run a pretty tight ship in our engineering department,” added Chapman. “I don’t want to have on-site engineers at every location. We can remotely manage all this stuff. Because Maxta is so maintenance-free, I don t have to double or triple or quadruple my staff. If you calculate that cost over years and years, I’m saving a ton of money.”

MxSP software helps organizations of any size transform complex and costly virtualized infrastructure into a more efficient configuration by converging traditionally separate compute and storage tiers to create a HCI. The result is simpler management and cost savings by eliminating the need for expensive and complicated SANs and storage arrays.

Maxta software-centric HCI solutions offer freedom of choice in servers, storage and virtualization platforms, eliminating expensive vendor lock-in and creating greater flexibility than proprietary HCI appliances. MxSP-enabled clusters support any standard x86-based server configuration. Clusters may be scaled up or scaled out in increments as small as a single storage device or server at a time. Compute-only nodes may also be added to scale computing power independently of storage capacity, eliminating the typical over-provisioning of resources when scaling proprietary appliances.

“Most businesses always seek rapid growth. However, this kind of growth can have a downside when IT infrastructure cannot easily or cost-effectively scale to accommodate it, said Yoram Novick, founder and CEO, Maxta. Trusource Labs quickly realized that their existing infrastructure was not going to provide the needed scalability, flexibility and reliability to sustain high growth. We re pleased they discovered that Maxta hyper-convergence could meet their current and future needs without increasing operating costs or adding complexity.