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One in Six Data Loss Scenarios Due to Storage Devices – Kroll Ontrack

Four in five from malfunctioning HDDs

Kroll Ontrack Ltd. launches its self-assessment tool to help individuals carry out an initial check on their device and receive first line advice on what to do next. Scenarios cover damage caused by fire, liquid, physical knocks and malware/virus infection.

Following this initial assessment, users can choose whether or not to go ahead with Kroll Ontrack’s data recovery service. The analysis is based on results from 167 users completing Kroll Ontrack’s Data Recovery Self Assessment Tool.

Analysis of the anonymous data collected from the new self-assessment tool reveals the key issues that cause data loss on consumers’ technology. Initial findings from the new web app highlights that one in six (16%) devices suffering data loss is due to the storage drive appearing to be unrecognisable or undetected1. More than one in ten (11%) experience data loss from corrupted files and the same%age lose data when they drop their devices.

More than four in five (82%) data loss scenarios occur with HDDs and only one in ten (10%) occur with SSDs. While this has much to do with HDDs being more prevalent, it is worth noting that SSDs are more robust when they are dropped onto a hard surface – the second most common cause of data loss.

Kroll Ontrack warns those who face any type of data loss situation, whether it is through drops or accidental deletions, to take a step back and consider the options and information available to them before acting.

Paul Le Messurier, programme and operations manager, Kroll Ontrack said: “Storage hardware on laptops and tablets can be delicate, especially when tinkered with by an amateur. Any attempts to retrieve data from a faulty device could lead to further data loss and warranty voidance.

“Our new self-assessment tool allows users to quickly, easily and without cost, understand what they can do next if they fall victim to a faulty device. Equally as important and often more so it allows them to see what they should not do, potentially saving a device from complete ruin.

“Users should do their research and seek advice before even thinking about repairing a device. If they don’t feel confident, users should get help from an expert.”

The analysis from Kroll Ontrack also highlighted that three in five (59%) devices that have suffered data loss are either laptops and desktops and almost a quarter (23%) of data loss situations occur with users of flash and external drives. In the case of laptops this is not surprising as with the advantage of their mobility comes the risk of dropped or knocked hardware.

 

 

Kroll Ontrack,victims,data loss

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