Xenos Group, Inc. launched Xenos DSR, a high-performance document storage reduction solution for enterprise content management (ECM). Xenos DSR reduces the amount of physical storage required to archive the high volumes of content-rich documents sent to customers – such as monthly statements, bills and correspondence – by more than 90 per cent. As such, it offers a proven way for enterprises to drastically reduce operational costs, providing an alternative to staffing or service reductions.

To meet customer needs, regulatory requirements, and corporate mandates, enterprises archive documents. Depending on the number, size and format of customer documents, monthly storage requirements typically reach several terabytes for an enterprise. As the cost of storage can be $25 per gigabyte or more, the short and long term savings potential is significant. For example a financial services organization sending out 600,000 monthly statements, three double-sided pages in length, will be faced with monthly storage costs of $78,500, or $6,594,000 over a typical seven year retention period.

“The number and frequency of statements and other customer communications that companies send out is skyrocketing, while the average document size is growing exponentially due to the graphically-rich nature of these materials. Regulatory compliance requirements for long-term records retention simply compound the issue,” said Steve Jones, vice president, Solutions Strategy, Xenos Group. “Because of these factors, the soaring cost of archiving is reaching crisis levels at a time when businesses can ill-afford additional costs.”

Xenos DSR intelligently separates unique transactional content (such as current billing or account information) and common document resources (including content-rich graphics repeated across every customer communication), storing only a single instance. Pointers to these common resources are then embedded in documents (such as an invoice or statement) that contain the unique transactional data elements.

“The current economic climate is driving enterprises to look for savings in every aspect of their business. Unfortunately one of the most obvious ways to lower costs is often overlooked,” explained Jones. “A document storage reduction strategy can result in massive recurring cost savings, freeing up valuable IT budget for more important strategic initiatives and staffing.”

When documents are requested, Xenos DSR dynamically retrieves them in milliseconds, with 100 per cent document fidelity and accuracy. By using Xenos DSR, a solution delivered by the Xenos Enterprise Server, enterprises can also transform or repurpose document formats to serve multiple purposes, thereby extending the value of archived information without additional cost. Xenos DSR also reduces network congestion thereby further enhancing the speed at which customer communications are presented online.

The Xenos DSR solution is available immediately.