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EVO Merchant Services Uses NetApp Syncsort Integrated Backup

To reduce backup and recovery complexity

Syncsort, Inc. announced that EVO Merchant Services, a privately-held credit card processor, is using the NetApp Syncsort Integrated Backup (NSB) solution to reduce backup times and eliminate complexity from the backup process via a unified management console to address their growing data volumes.

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EVO Merchant Services processes nearly $26 billion and close to 385 million transactions annually, while actively servicing 285,000 merchant customer businesses.

The company required a data protection solution that could provide storage and backup for their growing data in two primary data centers without taxing the existing network. Additionally, the solution needed to be able to reduce backup windows in order to meet service level agreements.

EVO Merchant Services chose NSB for the solution's ability to provide a simplified view of backups, support for physical and virtual environments, proven track record, rapid recovery and 'near zero' impact backups.

In particular, the 'near zero' impact daily backups using NetApp SnapVault enable EVO Merchant Services to backup tier-one servers every hour without impact. This provides the company with a way to increase the frequency of full and incremental backups.

Other NSB features that played prominently into EVO Merchant Services' selection of NSB include its recovery features, unified management console, multiple daily backups, as well as host and target data reduction.

The company is using NSB to protect its mixed environment of more than 250 physical and virtual servers.

"As EVO Merchant Services' merchant base continues to grow, managing two disparate backup systems was becoming cumbersome," said Earl Gordon, VP, Network Operations, EVO  Merchant Services. "As we looked to find a modern data protection solution, we were quickly impressed with how comprehensive and fully integrated the NSB solution was, and its powerful capabilities for enabling us to reduce the impact and time associated with managing backup and recovery."

"With NSB, customers benefit from a modern data protection solution that can help them achieve faster backup and recovery, supports both physical and virtual environments, and dramatically reduces complexity and impact on servers," said Flavio Santoni, Chief Executive Officer, Syncsort. "Through our unique approach, customers can protect their data in the face of rapidly growing data volumes while gaining efficiency and keeping costs under control."

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