CYA Technologies, in solutions protecting enterprise content management (ECM) investments, announced that government agencies including The US Navy, Pentagon, City of Los Angeles, City of Denver, State of North Carolina, European Parliament, City of Munich, Germany, and Wirral County, United Kingdom are adopting granular recovery solutions in growing numbers to protect the vital assets within their ECM systems.

Federal, state, and local government agencies are subject to extensive regulations regarding how information is accessed, exchanged, and published, as well as initiatives such as COOP (Continuity of Operations Program) specifying the preservation and accessibility of electronic records. They are increasingly turning to ECM systems such as EMC Documentum, IBM FileNet P8, and Microsoft SharePoint in order to more efficiently manage information and enable compliance with the rules that govern it, as well as enhance information access, streamline contract management, and improve auditing and regulatory processes. In order to realize all of these benefits, it’s critical that these agencies protect their ECM information, which can contain anything from regulatory submissions and confidential personnel records to land survey records and contracts, along with 'metadata' such as audit trails, digital signatures, and other “data about data” which are often more important than the documents themselves.

Chronic, revenue-draining partial information loss incidents are a big threat to ECM assets, causing more than 80% of all data loss within ECM systems. These incidents result in the loss or corruption of one, several, or thousands of pieces of information, and are caused by common occurrences such as programmatic, operational, and logical errors, malfeasance, and metadata corruption. Their consequences can be devastating, paralyzing day-to-day operations, causing extensive lost productivity, non-compliance, and negative public exposure.

CYA SmartRecovery is an application-aware granular recovery solution providing hot, synchronous backups of ECM repository information. It safeguards government agencies and over 250 Fortune 2000 companies against the ramifications of partial information loss incidents by ensuring the continuous integrity and accessibility of ECM information. One administrator can restore just the lost or corrupted information back into the repository in its original state within minutes - without taking applications offline and with no business disruptions.

“Federal, state, and local agencies depend heavily on ECM systems to manage staggering quantities of critical information, and they are rapidly realizing that losing even just one important document due to a simple operational error, virus, or corruption has the potential to cripple their most critical operations,” said Wayne Crandall, president and CEO of CYA Technologies. “CYA SmartRecovery is the only solution available that facilitates operational continuity for government agencies by ensuring that they can quickly recover ECM system information without a full system restore or any downtime.”

CYA SmartRecovery enhances existing disaster recovery strategies by working seamlessly with traditional disaster recovery solutions such as EMC NetWorker, Symantec VERITAS NetBackup, and IBM Tivoli Storage Manager to reduce data loss windows to within 15 minutes in the event of a full system failure or natural disaster.