BakBone Software, Inc. provides cost-effective data protection to Fat Spaniel Technologies, greatly reducing the company’s recovery and maintenance times. BakBone's NetVault®: Backup is easy to install; works well with Fat Spaniel’s diverse IT environment, which includes both Linux and Windows OS; and has reduced recovery time from half a day to minutes.

Fat Spaniel Technologies is the market leader in providing critical monitoring and reporting services for the renewable energy industry. As solar electric, solar water heating, wind and other renewable energy sources become viable energy alternatives, there is a critical need to ensure that these systems can be remotely monitored, managed and controlled – over the Internet. With more than 1,300 renewable energy systems in 12 countries and more than 2,000 customers around the world using Fat Spaniel’s monitoring and reporting services, the company turned to BakBone for a backup solution that was cost effective, reliable and fast. With such large amounts of critical data that needs to be accessible 24/7, data integrity and availability are huge priorities for Fat Spaniel.

“We needed a backup solution that was able to work with different varieties of Linux, including Red Hat Enterprise Linux,” said Marc Winner, Fat Spaniel’s IT director. “With NetVault: Backup, we are able to backup our diverse environment. No other vendor has been able to adapt to the operating systems and applications we run and provide us with quick recoveries, especially at the enterprise level. Recoveries that used to take half a day to complete now only take minutes.”

“BakBone provides a system that we don’t have to babysit,” adds Winner. “It’s a ‘set and forget’ kind of process. When we are recovering data, we don’t have to monitor the situation; we know it is working and will not let us down. This gives us more time to handle other issues in our work space.”

Once Winner decided NetVault: Backup met all his requirements and provided the best data protection for the company’s needs, he was able to easily install the software. According to Winner, “we were able to download and test the product from the Web site very quickly. Other solutions don’t provide this kind of service. Not only was it easy to install, I was able to train new employees on the software quickly, allowing me more time to work on other projects.”

“Flexible and easy-to-use data management is a critical element in IT environments,” said Jeff Dresher, vice president of Marketing, BakBone. “With easy-to-install backup solutions, we can help end users quickly launch recoveries and focus on other projects. With NetVault: Backup, IT administrators can confidently run recoveries within minutes without monitoring the situation.”