Intronis Cloud Backup Solution Integrates With ContinuumSaaS-based remote monitoring and management platform
This is a Press Release edited by StorageNewsletter.com on 2014.01.23
Intronis, Inc., provider of cloud backup solutions for the IT channel, and Continuum Managed Services LLC, a channel-exclusive provider of integrated managed services, announced a technical alliance that simplifies and consolidates the day-to-day monitoring of Intronis backups on Continuum's Remote Monitoring and Management (RMM) platform.
The result is greater productivity and operational insight to enable channel partners to work smarter and faster, increasing service levels and margin potential.
Additional time and cost-saving features and benefits that VARs and MSPs
gain as a result of the new integration include:
- Web-based API for faster configuration and deployment
- Ability to monitor all Intronis backups from the Continuum IT Support Portal
- Introduction of automated ticketing from Continuum's ticketing system to streamline backup monitoring and increase service productivity
"By integrating Intronis and Continuum, we are making it easier and more profitable for our mutual channel partners to deliver backup and recovery solutions as part of their managed IT services," says Chuck DeLouis, VP of product management, Intronis. "In 2014, Intronis channel partners can expect continued advancements in our technical integrations, as well as more emphasis on collaborative marketing resources that will help them differentiate, manage and grow their IT services business."
"Intronis and Continuum are two of the industry's best channel vendors and this integration certainly makes it a lot easier for our technicians to deploy and manage our cloud backup services remotely," says C.J. Ezell, founder, A-Safe Managed Services. "The automated ticketing and integrated Intronis dashboard are service-minded, time-saving features that will help us deliver an even better customer experience."
The new integration between Intronis and Continuum is available in the Continuum RMM platform.
"Providing complete monitoring and management of backup and recovery is an essential part of any managed services solution set and the integration between Continuum and Intronis is the latest example of how we're enabling increased efficiency for our partners," says Dee Zepf, VP of product management and technical services, Continuum.